Getting the Elliptical Fixed

I am trying to get our elliptical machine fixed so I can get some exercise. This should help with my weight loss goal for the year. I finally got a hold of NordicTrack customer service today. After describing the problem with our machine, the customer service representative ordered a new console for our elliptical machine. I hope that fixes the problem, but I really think the problem may be more of a mechanical issue than an issue with the console. I guess I'll find out when our new parts arrive. At least it is still covered under its warranty.